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Submitted by Young Executive Award 2025 winner, this paper explores the opportunities and challenges associated with airports adopting Artificial Intelligence and related technologies to improve the overall passenger experience and regulatory and ethical considerations, sustainability, and environmental impact.

Written by Young Executive Award 2025 Honourable Mention, the paper explores the evolving AI landscape and how it presents unique opportunities for reshaping airport operations and enhancing customer experiences.

2024 has been remarkable, with passenger traffic returning to pre-pandemic levels, strategic advancements, plans for infrastructure development, and technological progress. Read our milestones and achievements in 2024.

ACI APAC & MID conducted a comprehensive survey, comprising over 30 key airports from the region to assess airport development needs. The findings indicate a strategic focus on both modernisation of the existing airports and development of new airport infrastructure.

A wave of new infrastructure development projects come under the microscope in the mid-year issue of Asia-Pacific & Middle East Airports magazine. The issue includes a review of ACI Asia-Pacific & Middle East’s Regional Assembly, Conference & Exhibition in Delhi; and turns the spotlight on the travel retail market in India, including retail innovation at Bengaluru’s Kempegowda International Airport.

ACI Asia-Pacific & Middle East developed a detailed airport industry connectivity index in 2023 to 100 selected airports with coverage of all countries in Asia-Pacific and Middle East region. This 2024/25 report provides the index ranking of the selected 300 airports based on the full year data of 2024 and incorporates further updates to the methodology.

This year’s submissions include creative and innovative projects, such as Solar Power Generation, Solar Power Purchase Agreements (PPA) Procurement, Sustainable Ground Operations, Sustainable Aviation Fuel (SAF) initiatives, Net Zero Strategies, Green & Zero-Energy Buildings, and Energy Optimization Initiatives.

A passenger boarding bridge, if not operated and maintained properly in a well-coordinated manner may results in serious, fatal or even catastrophic accidents. The purpose of this document is to provide guidelines to airport operators on how identify the safety risks arising from the operations of passenger boarding bridges and mitigate them.