Kansai Airports Group Released FY2021 Employee Survey Results Report

Kansai Airports Group announced the results of airport employee survey conducted at Kansai International Airport (KIX), Osaka International Airport (ITAMI) and Kobe Airport (KOBE).

Although there was a temporary decrease in the number of employees due to COVID-19, we believe that aviation demand and business sales at the three airports will continue to grow after the infectious disease is under control. In order to secure and train personnel for the coming recovery period, we will work more closely with the operators in the airports and the surrounding areas.

Kansai Airports Group will continue its efforts to expand air traffic and contribute to the revitalization of Kansai and Japan as well as the creation of employment opportunities.

Survey content
Carried out a survey on the total number of employees etc. who work in the airport premises
○ Subject
Organizations who have offices and shops at any of the three airports as of January 1, 2022.
○ Purpose
Implemented a survey to respond to BCP in the event of earthquakes, tsunami, and epidemics of infectious
diseases, improve airport facilities, and assess the employment situation of airport employees.

○ Survey results and summary
KIX *The previous survey was conducted in FY2017 (as of January 1, 2018)
Number of operators: 358 (+ 0.8%, up 3 from the previous survey)
Employees: 14,598 (-16%, down 2765 from the previous survey)

• The number of employees in passenger service decreased significantly due to a decline in international passenger traffic caused by the COVID-19. On the other hand, there were no significant changes in the relatively robust cargo service.
• Changes were also seen in the composition of employee age groups and employment types.

ITAMI *The previous survey was conducted in FY2018 (as of December 1, 2018)

Number of operators: 139 (+ 24%, up 27 from the previous survey)
Employees: 6,229 (+ 4%, up 249 from the previous survey)

• Both the number of business operators and the number of employees increased overall, although there were ups and downs depending on the industry.
• As for commuting, there was a shift from train to car or walk.

KOBE *The previous survey was conducted in FY2018 (as of December 1, 2018)
Number of operators: 32 (-6%, down 2 from the previous survey)
Number of employees: 1,108 (+4%, up 39 from the previous survey)

• There was an increase due to slot expansion, but a decrease due to the withdrawal of stores and the impact of COVID-19. Overall, there was no significant increase or decrease from the previous survey.

Kansai Airports Group Released FY2021 Employee Survey Results Report (KIX, ITAMI, KOBE)

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