Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
Plaza Premium Group (PPG), the leading global provider of airport hospitality services, has unveiled its fifth Plaza Premium Lounge in Taiwan at Taipei Songshan Airport.
Mangaluru International Airport (IXE) has been honoured with the prestigious Airport Service Quality (ASQ) Award for Best Airport at Arrivals Globally. This accolade is a testament to the airport's unwavering commitment to providing exceptional service and a seamless travel experience for passengers. This award not only highlights the airport's achievements but also reinforces its position as a key player in the global aviation sector.
Queen Alia International Airport (QAIA) has been named the ‘Most Enjoyable Airport in the Middle East’ for the second time, reaffirming its dedication to delivering an exceptional passenger experience at every touchpoint.
Continuing its efforts to provide an exceptional travel experience, Sharjah Airport is carrying forward its annual initiative during the holy month of Ramadan, aimed at ensuring a seamless and comfortable journey for passengers present at the airport during Iftar hours.
Plaza Premium Group (PPG), the global leader in integrated airport hospitality is set to redefine airport dining with the grand unveiling of Numero Uno Caviar Bars at Dubai International Airport and Zayed International Airport.
Beijing, China, has continuously introduced measures to facilitate foreigners to serve in Beijing, and has continued to deepen high-level opening up. In January 2025, PKX has set up a Beijing service point (airport service point) in a prominent location at the international arrival exit, providing more than 20 high-frequency services in four major themes including finance, communication, transportation, and cultural tourism on site, to enhance the convenience of foreign nationals coming to and staying in Beijing.
Plaza Premium Group (PPG), the leading global airport hospitality services provider, Egypt Aviation Services (EAS), and Cairo Airport Company (CAC) have announced a strategic joint venture. Under this collaboration, PPG will manage, operate, and commercialise six lounges across various terminals at Cairo International Airport (CAI), leveraging PPG’s global expertise in creating award-winning airport hospitality experiences. The Lounges will be rebranded as Plaza Premium Lounge by CAC and EAS.
Kansai Airports Kobe is pleased to announce the upcoming development of a new food court on the 3F restaurant floor at Kobe Airport terminal building. A total of three new stores are scheduled to open in spring 2025.
Just in time for Christmas day, Christchurch Airport has unveiled two major new eateries alongside a brand-new food court, marking another milestone in its terminal revamp project.
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