Library

This edition, we bring to you more about Abu Dhabi Airports’ refreshed brand; hear from ACI Asia-Pacific director general, Stefano Baronci; read why environmental, social and governance (ESG) issues should be a top priority for the region’s airports; and get up to date with the latest ACI Asia-Pacific, industry and World Business Partners.

Asia-Pacific aviation industry is experiencing green shoots of recovery. In this edition, we hear from Emmanuel Menanteau, President, ACI Asia-Pacific Regional Board to shed light on the recovery and latest advocacy in the region.

Hear from ACI Asia-Pacific Director General Stefano Baronci. Also read about potential solutions for creating a seamless shopping experience; green shoots of traffic recovery; investing in sustainability; and the latest news from ACI Asia-Pacific’s World Business Partners.

Customer service and the key role people, new facilities and IT innovation play in boosting traveller satisfaction levels at airports come under the microscope. This edition also features the customer service strategies of Incheon and Malaysia Airports.

Issue 1, 2022: In The Spotlight: Sustainable Development

ACI Asia-Pacific's official company magazine, issued quarterly.

ACI Asia-Pacific's official company magazine, issued quarterly.

ACI Asia-Pacific's official company magazine, issued quarterly.

ACI Asia-Pacific's official company magazine, issued quarterly.