Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
2020 ASQ award winners, highlighting the world’s best airports as judged by their customers, are out now!
For the third consecutive year and the fourth time in history, airport awarded ‘Best Airport by Size and Region: Middle East'.
Numerous hygiene and sanitation measures saw Kempegowda International Airport being awarded 'Best Airport by Size and Region'.
Chhatrapati Shivaji Maharaj International Airports has been awarded the Best Airport by Size and Region in the over 40 million passenger category, for the fourth consecutive year.
Sunshine Coast Airport receives international tick of approval for its focus on keeping passengers, visitors and staff ‘COVID Safe’.
Mactan-Cebu International Airport has received accreditation from ACI in recognition of the health and safety measures implemented in Terminals 1 and 2.
Airports of Thailand- supervised airports are accredited for their safe hygienic measures under the Airport Health Accreditation programme.
Airports of Thailand received “The Voice of Customer Recognition” 2020 from ACI for the relentless efforts of its six airports. namely
Both the GMR-run airports have been recognized for their continuous efforts to listen, engage and gather feedback.
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