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This week, the global community of airport innovators, start-ups, visionary thinkers, researchers and top tech minds gathers at Rome Fiumicino Airport for AIRPORTS INNOVATE 2024. The conference, organised jointly by ACI EUROPE, ACI Asia-Pacific & Middle East and ACI World, and hosted by Aeroporti di Roma, will chart the future of air travel, pooling innovative solutions, groundbreaking tools and know-how from across the globe.
Bahrain Airport Company (BAC), the operator and managing body of Bahrain International Airport (BIA), has achieved its second consecutive ISO recertification for Quality Management System (ISO 9001:2015), Environmental Management System (ISO 14001:2015), and Occupational Health and Safety Management System (ISO 45001:2018).
Newcastle Airport has been honoured with the ‘Best Health and Wellbeing Program’ award at the 2024 Hunter Safety Awards. This prestigious award is a testament to Newcastle Airport's commitment to prioritising employee wellness, emphasising its role in cultivating a supportive and inclusive workplace.
Mangaluru International Airport in pursuit of excellence in project management, jointly bagged the prestigious Build India Infra Awards 2024 in the innovation category. The awards ceremony was held in New Delhi on March 11, 2024. Union Minister for Road Transport and Highways Mr. Nitin Gadkari presented the award to the airport team comprising Mr. Unnikrishnan Pothany, Projects Head, and Mr. Mukesh Nankani, Chief Airport Officer.
Kempegowda International Airport Bengaluru, popularly known as BLR Airport, has been awarded 'Best Airport at Arrivals globally for the year 2023' by the Airports Council International (ACI) World. This recognition has been received for the second consecutive year, highlighting the Airport's commitment to delivering exceptional passenger experiences.
Queen Alia International Airport (QAIA) has secured the title of ‘Best Airport by Size and Region: Middle East’ for airports serving five to 15 million passengers for the second consecutive year and eighth time in its history, acknowledging its commitment to customer experience excellence. This distinguished accolade was awarded by Airports Council International World (ACI World) based on the 2023 Airport Service Quality (ASQ) Survey; a component of the world’s leading airport customer experience measurement and benchmarking program.
A total of 31 airports – 27 airports from Asia-Pacific and 4 from the Middle East- have been recognised with Airports Council International’s (ACI) Airport Service Quality (ASQ) Awards, which are based on most reliable global measurement and benchmarking programme for airport customer experience
MATAR, the Qatar Company for Airports Operation and Management, won the Best Innovative Use of Big Data and Analytics award, for Hamad International Airport (DOH) at the Qatar Digital Business Awards 2023, organised by the Ministry of Communications and Information Technology (MCIT). The Qatar Digital Business Awards is a platform that honours digital transformation initiatives and innovative solutions that will boost the national economy.
Airport Authority Hong Kong (AAHK) today released the air traffic figures for Hong Kong International Airport (HKIA) for January 2024. During the month, HKIA handled 4.1 million passengers and 28,755 flight movements, representing year-on-year increases of 100.0% and 77.3%, respectively.
Mangaluru International Airport has received the coveted level three Airport Customer Experience Accreditation from the Airports Council International (ACI). This accreditation recognizes the steadfast commitment of the airport to continuing customer experience improvement. Issued by the ACI on February 2, 2024, the accreditation is valid for one year. The airport had received the level 2 accreditation in December 2022.
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