Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
Amadeus today announces it has completed the acquisition of ICM Group Holdings Limited, the ultimate head office of ICM Airport Technics (ICM), for an undisclosed sum.
Hamad International Airport (HIA) has launched the second phase of its innovative Smart Airport program which sets to initiate an exciting major digital transformation of the passenger journey through facial biometric recognition across all key passenger touch points.
On April 17th, Zunyi Xinzhou Airport, the second largest airport in south China’s Guizhou Province, launched its airport operation center (AOC) which was developed and installed by VariFlight, a leading aviation data technology provider.
Melbourne Airport is taking the stress out of travel by unveiling the nation’s first fully integrated international security screening point fit-out with Smart Security technology. The redeveloped T2 security screening zone includes eGates, plus Smart Security lanes that feature new body scanners and automated tray return systems,
Veovo has unveiled the Veovo R8 Revenue Management System – its next-generation aero and non-aero billing platform.
On 25th January 2019, the live video of moving dollies on the apron was successfully streamed to the monitor in the Operation Center of Hefei Xinqiao International Airport through 5G network. This marks the beginning of a new era in Xinqiao Airport’s shift to what VariFlight calls a digital airport.
Amadeus has agreed to acquire ICM Airport Technics, a global leader in passenger automation and self-service bag drop solutions for airports and airlines, for an undisclosed sum.
Kansai Airports is delighted to announce that Customer Feedback Device (manufactured by French tech company Skiply) will be installed in Kansai International Airport (KIX) with an aim to further improve customer satisfaction. Designed to assess and measure the levels of airport services in real time, the device will debut at KIX on Thursday, March 7, 2019.
To streamline operations and provide real-time wait time information to its growing passenger base, Queenstown Airport has partnered with Veovo to utilise its BlipTrack Guest Predictability solution.
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