Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
Parking will be even easier at Newcastle Airport with the launch of a new online booking and license plate recognition system.
Passengers flying through Kempegowda International Airport Bengaluru (BLR Airport) will now have a new way of experiencing the airport with the launch of 'BLR Pulse' – a personalised digital travel buddy to cater to their needs.
HSBC and Plaza Premium Group (PPG) today announced a new partnership for HSBC credit card customers to enjoy a range of exclusive airport hospitality benefits via Smart Traveller, PPG’s mobile-app based global membership programme. This first-in-market collaboration will significantly enhance the travel experience for HSBC’s cardholders.
Alstef Group Awarded Baggage Handling System Upgrades at Tepic International Airport and Puerto Escondido International Airport in Mexico
Kempegowda International Airport Bengaluru (BLR Airport) officially inaugurated its new Terminal 2 (T2) in November 2022.
Hamad International Airport (DOH) has once again demonstrated its commitment to innovation and excellence by adding another accolade to its name, winning the ‘Most Innovative Airport Initiative Award’ at the Future Travel Experience (FTE) Innovate Awards event.
Kansai Airports (Yoshiyuki Yamaya, Representative Director and CEO), scheme verge, Inc. (Tatsuki Yamanami, Representative Director and CEO), and the Kansai Innovation Center (Minoru Sotome, Chairman of Board of Directors) will start a demonstration experiment of digital coupon tickets using an app which will be the first attempt at Kansai International Airport. During the period from June 19 to October 1, 2023 (please kindly be noted that it will be ended when the number of coupons used reaches the planned number even within the period), scheme verge will distribute 200 yen discount coupons that can be used at restaurants in the domestic departure area of Kansai International Airport on the tourism navigation app “Horai” provided by scheme verge. This initiative will be implemented through the Problem-solving Program of MUIC Kansai, an innovation creation center operated by Kansai Innovation Center.
Airport charges have remained steady since the pandemic, while airfares have soared above pre-pandemic levels as major airlines reap record profits hampering the aviation industry recovery, reveals ACI Asia-Pacific’s study on airfare trends in the region.
TAV Technologies will implement its slot allocation and travel document authorization solutions at Heydar Aliyev International Airport in Azerbaijan.
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