Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
China's tougher border measures and Japan's cautious approach towards relaxation of inbound travel restrictions could displace Asia-Pacific as the world's largest air passenger market for the year 2022. Asia-Pacific which has dominated the civil aviation market for several years prior to the pandemic, is estimated to finish second, behind Europe in terms of passenger share, and at a comparable level with North America.
Airports Council International (ACI) Asia-Pacific has called for flexible regulatory policies, innovative procedures, greater efficiency and a better passenger experience as part of its long-term approach to help airports make a sustainable recovery.
Despite considering the Government of Japan’s decision to remove border measures imposed in the Country in response to the COVID-19 pandemic as a positive step, ACI Asia-Pacific recommends the Government for a complete removal of international air travel restrictions, indicating that the industry cannot fully recover amid curbs.
On 16 May 2022, Airports Council International World (ACI World), Airports Council International Asia-Pacific (ACI Asia-Pacific) and the Civil Aviation Authority of Singapore (CAAS) signed a Memorandum of Understanding (MOU) to conduct research and studies and develop and deliver training for aviation professionals. The training will equip aviation professionals with new knowledge and skills to help them rebuild their respective aviation sectors which have been badly hit by the COVID-19 pandemic in the last two years.
On 16 May 2022, Airports Council International World (ACI World), Airports Council International Asia-Pacific (ACI Asia-Pacific) and the Civil Aviation Authority of Singapore (CAAS) signed a Memorandum of Understanding (MOU) to conduct research and studies and jointly develop and deliver training programmes for aviation professionals. The training programmes will equip aviation professionals with new knowledge and skills to help them rebuild their respective aviation sectors which have been badly hit by the COVID-19 pandemic in the last two years.
ACI Asia-Pacific and APTRA are recommending collaboration between governments to expedite the seamless reopening of borders in Asia Pacific
ACI Asia-Pacific today reiterated calls for globally consistent and harmonised testing protocols following the release of year-end figures showing higher than forecasted losses for the Asia-Pacific and Middle East airport sector.
ACI Asia-Pacific is urging governments to replace quarantine requirements with testing and contact tracing protocols to ensure the sector’s survival amid a worsening situation for airports in Asia-Pacific and the Middle East.
ACI Asia-Pacific and IATA are joining ICAO MID in urging the governments in the Middle East to rapidly implement ICAO’s global guidelines for restoring air connectivity to ensure the safe and harmonized restart of aviation in the region.
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