Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
China's tougher border measures and Japan's cautious approach towards relaxation of inbound travel restrictions could displace Asia-Pacific as the world's largest air passenger market for the year 2022. Asia-Pacific which has dominated the civil aviation market for several years prior to the pandemic, is estimated to finish second, behind Europe in terms of passenger share, and at a comparable level with North America.
There has been cautious sense of optimism for the aviation sector following the relaxation of travel restrictions and successful vaccination programmes in many parts of Asia-Pacific and the Middle East, according to the Airports Council International (ACI) Asia-Pacific’s Industry Outlook.
Airports Council International (ACI) Asia-Pacific has called for flexible regulatory policies, innovative procedures, greater efficiency and a better passenger experience as part of its long-term approach to help airports make a sustainable recovery.
Despite considering the Government of Japan’s decision to remove border measures imposed in the Country in response to the COVID-19 pandemic as a positive step, ACI Asia-Pacific recommends the Government for a complete removal of international air travel restrictions, indicating that the industry cannot fully recover amid curbs.
Asia-Pacific and the Middle East aviation industry is experiencing green shoots of recovery, according to the first edition of the Airport Industry Outlook, a quarterly report by Airports Council International Asia-Pacific (ACI APAC). The report, developed in partnership with Mott MacDonald — a global engineering, management and development consultancy— provides a snapshot of how airports in the region have performed during the first quarter of 2022 (Jan to March). This analysis also sheds light on two recurring themes which are currently impacting the industry — COVID-19 pandemic and the geo-political conflict.
ACI Asia-Pacific commends its airport members, which despite the challenges of the COVID-19 crisis, reported continued carbon savings. The report was part of the Airport Carbon Accreditation programme publishing its first carbon performance results for the period May 2019 to May 2021 at the 31st ACI LAC/World Annual General Assembly convening in Cancun, Mexico.
Airports Council International (ACI) Asia-Pacific today urged more governments to reopen borders and relax quarantine requirements especially in countries which have reached satisfactory vaccination rates, to prevent repeat of a dismal year for Asia-Pacific and Middle East airports.
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