HKIA Launches Check-in Services at Boundary Crossing Facilities of Hong Kong-Zhuhai-Macao Bridge

In tandem with the commissioning of the Hong Kong-Zhuhai-Macao Bridge (HZMB), Airport Authority Hong Kong (AA) is launching off-airport check-in services at the HZMB boundary crossing facilities for the convenience of passengers using the bridge to connect to destinations around the world.

At the Hong Kong Boundary Crossing Facilities (HKBCF), the Check-in Service Centre, which is located at the arrival hall, opened for service on the same day as the Bridge. The centre houses check-in counters and smart check-in kiosks, where passengers can check their baggage and obtain boarding passes. The centre provides check-in services for the four home based carriers: Cathay Pacific, Cathay Dragon, Hong Kong Airlines and HK Express, which are available from 0700 to 2230hrs.

After checking in at the HKBCF, passengers may then go to the Hong Kong International Airport (HKIA) or other places leisurely according to their own schedules without the hassle of carrying their luggage. They will collect their checked baggage at their destinations. Passengers who prefer to proceed directly to the airport for check-in procedures can make use of public bus services at the HKBCF.

The upstream check-in services set up by the AA at the Zhuhai Boundary Crossing Facilities has also started operations in tandem with the Bridge, while the same service will be available at the Macao Boundary Crossing Facilities in the first quarter of 2019. With these upstream services, passengers can check-in and obtain boarding passes before going to HKIA via the Bridge. For passengers who prefer to check-in at HKIA, dedicated transportation services are also available for them to proceed from Zhuhai or Macao via HKBCF to the airport directly.

Steven Yiu, Deputy Director, Service Delivery of the AA, said, “With these check-in services at the HZMB’s three boundary crossing facilities, passengers can enjoy a hassle-free journey when travelling to various destinations around the world via HKIA. Leveraging HKIA’s advantageous geographical location as a gateway to the Mainland, we will continue to strengthen our multi-modal transportation services, striving to offer HKIA’s extensive connectivity to passengers travelling to and from cities throughout the Pearl River Delta region and beyond.” 

To provide an even more seamless travel experience for passengers using HKIA, an Intermodal Transfer Terminal at the HKIA is planning to be built, linked to the HKBCF by a new bonded vehicular bridge which is being built in parallel with the transfer terminal construction. When the new transfer terminal and bonded bridge completes in 2022, passengers who have completed upstream check-in procedures in the Mainland and Macao and travel to HKIA via the HZMB will no longer need to undergo border clearance procedures at the HKBCF before boarding their flights – they will proceed directly to their boarding gates in the airport restricted area via the bonded bridge and the intermodal transfer terminal; and vice versa for passengers arriving at HKIA en route to the Mainland and Macao via the HZMB.

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