Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the association representing over 600 airports from 45 countries/territories, expressed strong support for Auckland Airport's infrastructure development plans, and welcomed the New Zealand Commerce Commission's recent decision on the airport's 2022-2027 pricing event.
Passengers have again rated Newcastle Airport as one of the country’s best, with the 2019 international Airport Service Quality survey results giving the airport a very healthy endorsement.
Residents of the Hunter, Central Coast and Northern NSW are the big winners as Newcastle Airport has cemented its position as one of Australia’s leading Airports, ranking first across 10 categories in the Australia and New Zealand Airport Service Quality Survey (ASQ) for the quarter ending June 2019.
Melbourne Airport’s International Arrivals Hall is set to undergo a major refurbishment to cater to the airport’s growing international passenger numbers. The multi-million dollar upgrade includes a significant expansion of the dwelling area with a larger link connecting Terminals 2 and 3, additional seating and escalators, an improved outdoor taxi pick-up zone and greater wayfinding, in addition to repositioned hospitality.
All Nippon Airways, Japan's largest 5-Star airline for seven consecutive years, will continue its track record of technological innovation by becoming the first airline to utilize the newly introduced automated self-service baggage drop machines at Narita Airport.
Travellers with a hidden disability will find it easier to navigate their way through Melbourne Airport thanks to a new integrated hidden disability program.The program, which is the first of its kind for an Australian airport, consists of a lanyard system that alerts airport staff to travellers needing additional assistance throughout terminals 1 to 4.
Narita International Airport has signed a contract with ICM Airport Technics for the installation of 72 self-service Auto Bag Drop units ahead of the 2020 Tokyo Olympic Games.
Sharjah Airport received the first delegations of pilgrims returning from the Holy Land, where they were greeted with flowers and Arab hospitality.
Hamad International Airport, in collaboration with Qatar National Tourism Council, Qatar Airways and Qatar Duty Free, is celebrating the biggest ‘Summer in Qatar’ programme yet with an array of summer activities and experiences across the terminal.
Cambodia Airports has recently deployed connected boxes allowing passengers to send satisfaction feedbacks on services inside the terminals of Phnom Penh, Siem Reap, and Sihanouk international airports.
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