Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
GVK Mumbai International Airport Limited organized a Walkathon in support of CII Yi’s Horn Not Ok Please campaign
With the opening of Yangon International Airport’s inter-terminal connection during the first week of July, all eleven airlines will start operating at Terminal 1 from 27 July onwards.
Timely, professional assistance is a critical aspect of airport customer service, no matter what the task is. Hong Kong International Airport (HKIA) today reinforced its commitment to making every traveller’s journey smooth and enjoyable by hosting its annual Customer Service Excellence Programme (CSEP) award presentation ceremony to recognise outstanding service by airport staff.
Hong Kong International Airport (HKIA) today kicked off the annual “Art, Culture and Music at the Airport 2018” festival. In celebration of the airport’s 20th anniversary, the event features a variety of performances and exhibitions in the bustling terminals to greet worldwide travellers with Hong Kong’s unique and diverse local culture.
Yangon International Airport, the largest and busiest airport in Myanmar capable of handling 20 million passengers, welcomed its three millionth passenger today.
Newcastle Airport has increased the number of public car parking spaces with today’s official opening of a new car park to cater for passenger growth. An extra 345 spaces have been created following a major development off Kindler Way, which includes additional long-term parking, dedicated staff parking and rental car storage.
Newcastle Airport has installed an innovative new customer feedback tool as a part of its on-going commitment to delivering quality passenger and terminal experiences. This is the first NSW airport deployment of the interactive feedback system (IFS) designed by consumer research company Dr. Voxx.
Hong Kong International Airport (HKIA) held the “At Your Service” Service Appreciation Campaign Award Presentation today in recognition of staff who have provided a pleasant airport experience for passengers.
Known for their warm smiles and distinctive teal blazers, Newcastle Airport Ambassadors this week celebrate 10 years of giving back to the local community. Launched during National Volunteer Week in May 2008, in partnership with the Hunter Volunteer Centre.
Notice
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you agree with it. Learn more
