Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
Over the years, ACI Asia-Pacific & Middle East has been playing an active role in the area of security and facilitation in the Middle East region.
ACI Asia-Pacific & Middle East has added two new handbooks to its library of safety guidelines. The first is on the safety of airfield maintenance works and the second on the safety of the use of unmanned aircraft systems, or commonly known as “drones” at the airport.
ACI Aisa-Pacific & Middle East have embarked on a number of research initiatives that shed light on the significance of air connectivity in driving economic and social development, identified key factors that influence changes in air connectivity, and proposed recommendations to enhance airport connectivity and advocate for greater liberalisation.
ACI Asia-Pacific & Middle East had the privilege to be invited by the Airport Authority Hong Kong to conduct a briefing session on 10 January 2024 to share the latest developments of One-stop Security (OSS) in the Asia-Pacific region and other parts of the world. The session was attended by around 30 participants from both the Airport Authority Hong Kong and the Aviation Security Company Limited (AVSECO).
ACI Asia-Pacific & Middle East had the privilege to be invited by Airport Authority Hong Kong to conduct a briefing session on 10 Jan to share the latest development of One-stop Security (OSS) in the Asia-Pacific region and other parts of the world. The session was attended by around 30 participants from both the Airport Authority Hong Kong and the Aviation Security Company Limited (AVSECO).
Riyadh Airports Company (RAC) has appointed consultancy firm Cognizant to enhance the capabilities of RAC's ERP and business processes automation capabilities. The collaboration aims to revolutionize digital capabilities in the domains of finance, human resources, procurement, and planning, ultimately enhancing the traveler experience.
The 20th ACI Asia-Pacific & Middle East Economics Committee (the Committee) met in Muscat, Oman between 19 and 20 November 2023.
An ACI World's Airport Excellence Program (APEX) APEX in Security review was successfully conducted at Tan Son Nhat International Airport (SGN) from 27 November to 1 December, hosted by Airports Corporation of Vietnam (ACV). It was the first ever APEX review conducted in the country.
The Airports Council International's Airport Excellence Programme (APEX) review on environment was successfully conducted at Bahrain International Airport (BAH) from 3-7 December 2023.
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