Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
Hamad International Airport (DOH), ranked as the World’s Best Airport and Airport Shopping by Skytrax 2024, has officially unveiled its highly anticipated Concourses D and E, marking a major milestone in its expansion and increasing its capacity to over 65 million passengers annually.
Kempegowda International Airport Bengaluru (KIAB/BLR Airport) has been awarded the esteemed ACI ASQ Award for Best Airport at Arrivals Globally in 2024, for the third consecutive year, as voted by passengers.
Dubai Airports, the operator of the world’s leading international airport, has been recognised with the 2025 Gallup Exceptional Workplace Award (GEWA) for its approach to employee engagement. The award highlights organisations that foster some of the most engaged workplace cultures globally.
Queensland Airports Limited (QAL) has been named one of the country’s ‘Best Workplaces for Women’ by global authority on workplace culture, Great Place to Work (GPTW).
Bahrain Airport Company (BAC), the operator and managing body of Bahrain International Airport (BIA), announced that Bahrain International Airport (BIA) has been awarded the Airport Service Quality (ASQ) Award for Best Airport at Arrivals Globally by Airports Council International (ACI).
Mangaluru International Airport (IXE) has been honoured with the prestigious Airport Service Quality (ASQ) Award for Best Airport at Arrivals Globally. This accolade is a testament to the airport's unwavering commitment to providing exceptional service and a seamless travel experience for passengers. This award not only highlights the airport's achievements but also reinforces its position as a key player in the global aviation sector.
Queen Alia International Airport (QAIA) has been named the ‘Most Enjoyable Airport in the Middle East’ for the second time, reaffirming its dedication to delivering an exceptional passenger experience at every touchpoint.
GMR Hyderabad International Airport has once again earned recognition in the annual Airports Council International (ACI) Airport Service Quality (ASQ) survey. Among over 400 participating airports worldwide in 2024, Hyderabad Airport has been awarded the Airport Service Quality (ASQ) Award for 'Best Airport in the 15 to 25 Million Passengers Per Annum (MPPA)' in the Asia-Pacific region for 2024.
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