Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
Dubai Airports, the operator of the world’s leading international airport, has been recognised with the 2025 Gallup Exceptional Workplace Award (GEWA) for its approach to employee engagement. The award highlights organisations that foster some of the most engaged workplace cultures globally.
Adani Airports Holdings Limited (AAHL) has announced the onboarding of Mangaluru International Airport and Thiruvananthapuram International Airport into the DigiYatra initiative of the Ministry of Civil Aviation (MoCA).
Bahrain Airport Company (BAC), the operator and managing body of Bahrain International Airport (BIA), announced that Bahrain International Airport (BIA) has been awarded the Airport Service Quality (ASQ) Award for Best Airport at Arrivals Globally by Airports Council International (ACI).
Fiji Airports is delighted to announce a series of its sustainability initiatives aimed at reducing carbon footprint at its airport facilities.
Mangaluru International Airport (IXE) has been honoured with the prestigious Airport Service Quality (ASQ) Award for Best Airport at Arrivals Globally. This accolade is a testament to the airport's unwavering commitment to providing exceptional service and a seamless travel experience for passengers. This award not only highlights the airport's achievements but also reinforces its position as a key player in the global aviation sector.
Airports of Thailand Public Company Limited (AOT) is honored to announce that His Majesty King Maha Vajiralongkorn Phra Vajiraklaochaoyuhua and Her Majesty Queen Suthida Bajrasudhabimalalakshana will graciously preside over the inauguration ceremony of the Midfield Satellite 1 (SAT-1) and the Third Runway at Suvarnabhumi Airport (BKK) on 20th March 2025,
Queen Alia International Airport (QAIA) has been named the ‘Most Enjoyable Airport in the Middle East’ for the second time, reaffirming its dedication to delivering an exceptional passenger experience at every touchpoint.
GMR Hyderabad International Airport has once again earned recognition in the annual Airports Council International (ACI) Airport Service Quality (ASQ) survey. Among over 400 participating airports worldwide in 2024, Hyderabad Airport has been awarded the Airport Service Quality (ASQ) Award for 'Best Airport in the 15 to 25 Million Passengers Per Annum (MPPA)' in the Asia-Pacific region for 2024.
In a step towards promoting inclusive air travel, Kempegowda International Airport Bengaluru (KIAB/BLR Airport) has introduced a first of its kind sensory room at an airport in India. Located near the 080 International Lounge at Level 4 of Terminal 2, the sensory room is a thoughtfully designed space tailored for neurodivergent passengers and individuals with sensory sensitivities.
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